Straight answers, no techno-babble.

Usually, yes. The radio we use carries a long way and we plan coverage on the survey, adding a range extender where walls are thick. Where wireless is not the right answer, we run cable instead.

Indoor detectors can be set to ignore pets up to a certain size, and outdoor detectors are tuned to the space they watch. We set the system up around your animals, not the other way round.

You do, straight away, along with anyone else you add: family, a neighbour or a keyholder. Alerts come through the app with the room, the time and photos where fitted. We do not run a monitoring centre.

Yes. If your current system is unreliable, out of support or the installer has stopped answering, we can survey it and either put it right or replace it, keeping whatever is worth keeping.

No. They are wireless and battery powered, with mains-powered versions available. That means far less mess in a finished home.

We would always recommend it. We put CO detection near anything that burns fuel, and in or near the rooms where people sleep.

We will talk you through what is normally expected for your type of property and design to suit. You should always confirm your own legal obligations with your local authority, insurer or letting agent.

The devices are certified to the same EN 54 standards, and every one is supervised: if a device goes missing, loses signal or runs low, the panel raises a fault rather than leaving a silent gap.

Yes, and it is one of the best uses for wireless. Far fewer cable runs means far less impact on the building’s historic fabric.

Tell us what you have. Depending on the system we can service it, extend it with wireless devices or plan a staged replacement.

Not usually. But if a camera captures anything beyond your boundary, such as a road or a neighbour’s garden, data protection rules apply. We position cameras to avoid that where we can, and can point you to the ICO’s guidance for home CCTV.

Yes, live and recorded, from anywhere, and on a TV or tablet at home if you like.

It depends on how many cameras you have and how much storage we fit. We size the recorder for how far back you want to be able to look.

Yes. The intercom rings your phone, you see and speak to whoever is there, and you can let them in if you choose.

Usually. Most gate motors can be brought in with the right module. We check yours on the survey.

We plan for it: battery backup on the parts that matter and a manual way in on every door. Nobody gets locked in or out.

Only if a detector actually gets wet. If it was a false start, such as a spilled glass, you can reopen the valve from your phone in seconds.

It goes on your incoming main, so yes, it is plumbing work. We coordinate that as part of the installation.

If your current system is compatible, often yes. If not, leak detection and shut-off can run on their own.

No. Temperature and frost alerts can be part of a wider system or a small set-up on their own.

With the right heating controls or smart home integration, yes. We will tell you what is possible with your boiler and controls on the survey.

No. Alerts go to the people you choose, instantly, through the app. We do not run a monitoring centre.

Yes. Buttons can be worn on a lanyard or wristband, carried on a keyring or fixed to a wall.

Usually, yes. We test coverage across the house and garden when we fit it, and add a range extender if needed.

No, and it is an important difference. Air quality monitors measure carbon dioxide (CO₂), humidity and temperature. Carbon monoxide (CO) is a poisonous gas that needs a dedicated CO detector, which we fit as part of fire and life safety.

With the right connection, yes. We will look at your fans and ventilation on the survey.

Often, yes. Some systems integrate directly, others through relays or interface modules. We will tell you honestly what is possible once we know what you have.

KNX, Loxone and Control4 every day, and plenty of others through relays, open protocols and integrations we write ourselves.

No. Even simple links, such as the alarm turning the lights on, make a big difference. We can start small and grow it.